When a member of staff leaves the business, the Super Users of that organisation can delete their account to prevent them from accessing the system.
If a user is leaving for a period but may return, please consider locking the account instead.
Please note: Deleting a user will not remove their names from records that they have updated.
Step 1. Go to Settings > Users
Step 2. Find the user
You can search if you know the user that you are looking to amend, or use any of the filters on any of the table columns.
Step 3. Delete the account
- Click on the 'bin icon' in the column headings to activate the delete functionality.
- You can then click on the 'X' next to the user you want to delete.
- A confirmation window will appear, click OK to confirm, and the account will be deleted.
Additional Information
If an account is deleted in error, or a member of staff returns to the business, you can un-delete users from the system. To do this:
- Go to 'Settings > Un-Delete Item'
- Search for the user via the search bar at the top or the specific column filters. Find more information on filtering and searching tables in QUOODA® on this help page.
- Check the 'Select Button'
- Click 'Restore Items